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Apps on the platform

Three apps.
One platform.

Coaching, Insights and Widgets are examples of what teams build on Infinized. Each one signs in with Infinized and shows what your flows deliver.

Coaching · customer contact

Every conversation, a little better.

After every conversation, the employee gets a short summary and one tip. It stays private until they share it, and team figures only appear from five people.

More about Coaching
Infinized Coaching · your weekExample
Good morning, SanneOnly you see this page
Conversations
46
Average length
6:12
Without an answer
3
Monday 09:12 · Zendesk · summaryWritten by AIInvoice paid twice

The customer paid invoice 2026-1184 twice. You confirmed the second payment and started a refund for the duplicate.

One tip
Say when the refund will arrive.

Insights · team leads

Your figures at a glance.

Dashboards you build yourself, on data from the systems you already use. Insights reads them, or your flows deliver the rows. Build a dashboard by hand or ask Pal, and put it on the screen on the wall.

More about Insights
Infinized Insights · support desk todayExample
Contacts today
1,284
↑ 12%
Answered today
1,119
↑ 9%
Analysed
412
today
Contacts per hour
Sources
  • Zendeskread-only
  • Shopifyread-only
  • Striperead-only

Widgets · website

Website chat that knows your answers,

A website chat and a help centre, answered by your flows from your own knowledge. Visitors always see that it is AI. When someone asks for a person, your team takes over: in Widgets, in your contact centre or as a ticket in your helpdesk.

More about Widgets
Your companyYou are talking to an AI assistant, not a person.
Hi! How can I help you?When will my order arrive?Orders placed before 22:00 arrive the next working day. You will get a track-and-trace link by e-mail.Sources:Delivery times
Talk to a personType a message…SendPrivacy · Powered by Infinized Widgets

On Infinized

Control stays with you.

An app signs in with Infinized and receives what your flows deliver. Budgets, approvals and the audit trail stay in your workspace.

  1. Connect the app

    In Infinized, under Integrations. An owner or admin does it once per workspace.

  2. Choose which flow delivers

    For each part of the app, with a signed delivery.

  3. Your team signs in

    With their own Infinized account, so nobody needs an extra one.

See it at work in your organisation.

We start by listening to your question. Then we show you a demo that fits your organisation.