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Infinized Insights

Your figures,
at a glance.

Dashboards you build yourself, on data from the systems you already use. Insights reads those systems and keeps every dashboard up to date on its own.

Infinized Insights · DashboardsSample data
The floor todayUpdated at 14:05
Today7 daysAsk Pal
Contacts today1,284↑ 12%previous period 1,146
Answered today1,119↑ 9%previous period 1,027
Conversations analysed412today
Contacts per hour
What it is about today
  • Invoices312
  • Delivery241
  • Cancelling118
  • Returns97

How a system becomes a dashboard.

  1. Switch on a source

    Choose an integration your workspace already has in Infinized, such as Zendesk, Shopify or Stripe.

  2. Insights reads it

    Insights reads the source every 15, 60 or 1440 minutes, without changing anything and without AI. A flow in Infinized can also deliver the rows.

  3. Build the dashboard

    By hand or with Pal. Compare with the period before, and put it on the screen on the wall.

Read-only

Insights only reads, and never writes back.

Sources are only read, and no model touches them. The credentials stay in Infinized.

Insights · sourcesExample
  • Zendeskread every 15 minutesRead-only
  • Shopifyread every 15 minutesRead-only
  • Striperead every hourRead-only
  • Better Stackread every 15 minutesRead-only

Wall screen

Your dashboard on the big screen.

Open any dashboard as a wall screen for the team. It refreshes itself, and a short note at the top says what changed this week.

InsightsWall screen14:05
The floor today
Contacts todayso far1,284
Per queue
  • Invoices38
  • General21
Refreshes itself · example data

People

Insight into the team, never a ranking.

A dashboard shows how a team or a queue is doing. It never ranks people against each other, and in Coaching each employee sees only their own figures.

Runs on Infinized

Control stays in your workspace.

Insights shows what your flows deliver. The rules live on the platform.

Flows
can deliver the rows.
Credentials
stay in Infinized.
Sign in with Infinized
so nobody needs an extra account.

Get started

Your first dashboard in three steps.

Insights runs on your Infinized workspace. Connect the app, switch on a source and build.